Delete your Jeye account

• Open the Jeye app and sign in.
• Go to Profile, then Settings.
• Tap Delete account, then Delete permanently.

If you have an order in progress, wait until it is delivered or cancelled before deleting your account.

If you can't open the app, email [email protected] from the email address on your account, or include the phone number registered to it, and ask us to delete your account. We may need to verify your identity before we act on the request.

When your account is deleted:

• the account is closed and can no longer be used to sign in;
• your phone number is removed from it;
• you are signed out on every device and your devices stop receiving notifications.

If you also want your name, addresses, reviews and other profile details deleted or anonymized, say so in your email and we will do it unless we are required to keep them.

We keep records of orders and related transactions because they are needed for accounting, tax, dispute resolution and fraud prevention. Security and activity logs are kept for up to one year and server error logs for up to 30 days, after which they are deleted. Our privacy policy has the details.

Email [email protected] or reach us through support in the app.